Privacy policy

1. Who we are

Room For Rent Ltd is the data controller for personal data collected through this website. Our registered address is Queensbury Station Parade, Edgware, HA8 5NP. You can reach us at info@roomforrent.co or +44 (0)7883 057048.

2. What we collect

Through the marketing website we may collect:

• Contact details you provide through our contact form — your name, email address, and the content of your message.
• Room alert details — the location and email address you submit to receive new-room alerts.
• Usage data — anonymised, cookieless information about how you use the site, collected through privacy-friendly analytics. See our cookie policy for detail.

Account data, listings, messages, and payment details are handled within the RoomForRent app, which is governed by the privacy notice presented there.

3. How we use your data

We use the data above to respond to your enquiries, send the room alerts you have asked for, understand how the site is used so we can improve it, and meet our legal obligations. We do not sell your personal data to third parties.

4. Legal basis

We process your data on the basis of your consent (for example, when you sign up for room alerts), to take steps at your request before responding to an enquiry, and where we have a legitimate interest in operating and improving the site.

5. Sharing your data

We share data only with service providers who help us run the site — such as our email and analytics providers — under contracts that require them to protect it. We may disclose data where required by law.

6. How long we keep it

We keep contact-form and alert data for as long as needed to handle your request and for a reasonable period afterwards, then delete it. Analytics data is retained in anonymised form.

7. Your rights

Under UK data protection law you have the right to access your data, correct it, ask us to delete it, object to or restrict its processing, and withdraw consent at any time. To exercise any of these, email info@roomforrent.co. You also have the right to complain to the Information Commissioner’s Office (ICO).

8. Security

We use appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse. No system is completely secure, but we work to keep your data safe.

9. Changes

We may update this policy from time to time. The “last updated” date at the top shows when it last changed. Material changes will be notified on the site.

10. Contact

Questions about this policy or your data? Email info@roomforrent.co or call +44 (0)7883 057048, Monday to Friday, 9am to 5pm GMT.